Consulting skills

Five phases of the consulting skills:

• Phase 1. Entry and Contracting
• Phase 2. Discovery and Dialog
• Phase 3. Feedback and the Decision to Act
• Phase 4. Engagement and Implementation
• Phase 5. Extension, Recycle, or Termination —p6-7, Flawless consulting

Preliminary events are the initial contacts, the planning meetings, the data collection, and feedback and decision-making meetings. … One of my beliefs is that the preliminary events are in many ways more crucial for success than the main event. An understanding of consulting skills is really an understanding of preliminary events. —p8, Flawless consulting