Nudge: Improving decisions about health, wealth, and happiness
- Author
- Cass R. Sunstein, Richard H. Thaler
Preface to the Final Edition
Richard Thaler and Cass Sunstein published the first edition in spring 2008 and began revising it in summer 2020, during the COVID-19 pandemic. They named it the “final edition” with a firm intention never to revise it again. (See Commitment strategy.)
New concepts added in the revised edition:
- Smart Disclosure: The idea that governments should disclose important information in modern formats. Use the internet to make information easier to find and enable the development of online decision tools called “choice engines.”
- Sludge: Whereas nudges help people make wise choices, sludge makes wise choices harder.
Additional elements of choice architecture:
- Personalized defaults
- Make it fun
- Curation
Other changes:
- Climate change and the environment: Nudges alone cannot solve the problem, but the authors suggest ways they can help.
- Evaluating long-term policy effects: Analysis of nudges’ lasting effects through Sweden’s national retirement savings program, launched in 2000.
- Organ donation: Corrects misunderstandings about “presumed consent.” (The authors clearly explain that presumed consent is wrong in almost all circumstances.)
- Financial decisions: Ways to help consumers make better choices about credit card debt, mortgages, insurance, health plans, and more.
Introduction
The Cafeteria
An experiment tested whether the arrangement of food could influence students’ choices without changing the menu. Different schools placed desserts, French fries, carrots, and other foods in different locations. Simply changing the arrangement noticeably increased or decreased consumption of particular foods. An example of choice architecture.
Many people act as choice architects without realizing it: doctors explaining treatment alternatives, people creating employee benefit selection forms, ballot designers, and so on.
Libertarian Paternalism
If you think the cafeteria should be designed to encourage children to choose healthier food, you hold a libertarian paternalist position.
- Libertarian: People should be free to do what they want, provided they do not harm others, and should be able to opt out of unwanted situations.
- Paternalist: It is legitimate to steer people toward longer, healthier, better lives.
The authors’ goal is to help people make the choices they would have made with full attention, complete information, unlimited cognitive abilities, and complete self-control.
What is a nudge?
A nudge, as we will use the term, is any aspect of the choice architecture that alters people’s behavior in a predictable way without forbidding any options or significantly changing their economic incentives. To count as a mere nudge, the intervention must be easy and cheap to avoid. Nudges are not taxes, fines, subsidies, bans, or mandates. Putting the fruit at eye level counts as a nudge. Banning junk food does not.
Econs and Humans: Why Nudges Can Help
The authors call classical economics’ “economic man” an Econ, distinguishing this figure from real humans with bounded rationality. High obesity rates and similar phenomena show that humans often choose against their own interests. Many studies demonstrate irrational choices. Econs respond only to incentives, while humans respond to both incentives and nudges. Arranging these appropriately can improve people’s lives and help solve major social problems while preserving freedom of choice.
A False Assumption and Two Misconceptions
Those opposing all intervention and advocating maximum freedom of choice falsely assume that “almost everyone almost always makes the choices that are best for them.”
Two misconceptions also cause problems.
- That it is possible not to influence people’s choices: Every design influences choices, intentionally or otherwise. Governments, too, inevitably provide a starting point through policy.
- That paternalism always involves coercion: The order of food in a cafeteria does not force anyone to follow a particular diet.
Chapter 5. Choice Architecture in Action
Consider “What would a thoughtful person choose if fully informed?” and make that the default.
Libertarian paternalists would like to set the default by asking what thoughtful and well-informed employees would actually want…. Choosers are human, so designers should make life as easy as possible. Send reminders (but not too many!) and then try to minimize the costs imposed on those who, despite your (and their) best efforts, space out.
A New Path
Libertarian paternalism is neither left nor right.
In short, libertarian paternalism is neither left nor right. For all their differences, we hope that people with very different political convictions might be willing to converge in support of gentle nudges.
Part 1. HUMANS AND ECONS
Chapter 1. Biases and Blunders
Rules of Thumb
Anchoring
Availability
Representativeness
Optimism and Overconfidence
Gains and Losses
Status Quo Bias
Framing
How We Think: Two Systems
So What?
Chapter 2. Resisting Temptation
Self-Control Strategies
Mental Accounting
Chapter 3. Following the Herd
Doing What Others Do
Cultural Change, Political Change, and Unpredictability
Identity: What People Like You Do
Pluralistic Ignorance
Social Norms as Nudges
Part 2. THE TOOLS OF THE CHOICE ARCHITECT
Chapter 4. When Do We Need a Nudge?
Fraught Choices
Spacing Out
Benefits Now, Costs Later
Degree of Difficulty
Frequency
Feedback
Knowing What You Like
Markets: A Mixed Verdict
Chapter 5. Choice Architecture
Defaults: Padding the Path of Least Resistance
Expect Error
Give Feedback
Understanding “Mappings”: From Choice to Welfare
Structure Complex Choices
Incentives
When to Take a Break
Chapter 6. But Wait, There’s More
Curation
Fun
Chapter 7. Smart Disclosure
Measurement
Chapter 7. Smart Disclosure
Make All Disclosures Machine Readable
You Should Own Your Usage Data
Chapter 8. Sludge
Private Sector Sludge: External Facing
The Unsubscribe Trap
Rebates
Shrouded Attributes as Sludge
Private Sector Red Tape
College Admissions
Governments
Chapter 8. Sludge at the Airport
Chapter 8. Sludge vs. Sludge: Online
Taxes
Reducing Sludge: One Step at a Time
Part 3. MONEY
Chapter 9. Save More Tomorrow
Are People Saving Enough?
Enrollment Decisions: Nudging People to Join
Increasing Savings Rates
Default Investment Options
But Where Does the Money Come From?
Best Practices
Chapter 10. Do Nudges Last Forever? Perhaps in Sweden
The Default Fund
Did Active Choosers Make Good Choices?
Advertising
How Long Do Nudges Last?
Lessons
Chapter 11. Borrow More Today: Mortgages and Credit Cards
Mortgages
Credit Cards
Chapter 12. Insurance: Don’t Sweat the Small Stuff
Extended Warranties
Deductible Aversion
Health Insurance: Choices Guaranteed to Be Bad
Part 4. SOCIETY
Chapter 13. Organ Donation: The Default Solution Illusion
Some Background
Routine Removal
Presumed Consent
Explicit Consent
Prompted Choice
Mandated Choice
Incentives
Lives Saved?
The Bottom Line
Chapter 14. Saving the Planet
A Perfect Storm
Creating Cooperation
Better Incentives
Green Taxes
Cap-and-Trade